Our Impact

Testimonials

“There is no one in the area of deduction management with more knowledge and credibility than Jessica Butler”

 

”At LeapFrog, we were dealing with significant "growing pains" stressing our processes and systems. Jessica was able to pull together the right teams of people, and build the metrics and reports that gave us insight into resolving customer claims efficiently and effectively. As a result of this work, our relationship with customers has improved considerably, and the remittance process has been significantly streamlined.”

 

“Jessica Butler has presented at several AAFA events over the years. She is a realist who can quickly identify problems and provide practical approaches for companies experiencing compliance violations which are affecting a company’s bottom line, personnel and efficiencies in its business applications. She has the ability to motivate people and improve both internal and external communications across the board, resulting in a much more productive working environment.”

 

“In a short period of time, Jessica was able to come in and help our company focus our efforts in reducing & controlling deductions. The results have been financially rewarding”

 

“Jessica provides a type of personalized assistance which is beneficial in providing results in all types of environments. She was able to train and motivate our staff while at the same time, work with us to strengthen our relationships with key trading partners.”

 

“The negotiation training that Jessica provided gave us an immediate ROI. Our collectors feel empowered and I have seen their productivity improve dramatically”

 

“I was telling my colleague how much I enjoy the presentations you deliver. They are always filled with new information and tips that help me in my job. I am amazed with how much knowledge you have in all aspects of chargebacks and recovery. I look forward to attending many more of your sessions in the future.”

 

“Jessica gave us the road map to chargeback recovery and prevention. We are following the map and reaping the rewards”