Preparing for a Customer Meeting – Not all customer meetings should be approached the same way. This Attain Academy workshop discusses the difference between various customer meetings and walks you through the step-by-step process of identifying the proper meeting type and structuring other important meeting components. Guidance on specific information and analysis to prepare for each meeting is reviewed, drawing on several case studies to provide real-life examples. Best practices and suggestions surrounding meeting participants, agendas, etiquette and follow up are also presented.

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Related Sessions:

Successful Customer Settlement Strategies

Negotiation Tips & Strategies

Negotiation Practice